Refund Policy
At Rankelixy, we strive to deliver high-quality digital services and ensure client satisfaction. Due to the nature of digital products and customized services, all payments made for web development, branding, SEO, UI/UX design, digital marketing, and related services are generally non-refundable once work has commenced. Refund requests may be considered only in situations where a project has not yet started, a duplicate payment was made in error, or Rankelixy is unable to provide the agreed service. If a cancellation request is approved before significant work has been completed, any eligible refund will be calculated based on the amount of work completed up to the cancellation date. Refunds will not be provided for completed deliverables, approved designs, executed marketing campaigns, or delays caused by the client’s failure to provide required information, feedback, or materials. Approved refunds will be processed through the original payment method whenever possible, and processing times may vary depending on the payment provider. Rankelixy reserves the right to review each refund request individually and make a final decision based on the project status and the terms agreed upon with the client. If you have any questions regarding our Refund Policy or would like to request a review of your case, please contact us at info@rankelixy.com.